In the United States
Free shipping in the United States for all orders of 100 grams or more.
We generally ship on the same day that an order is placed. If your order is placed late in the day, it will ship the next day.
Please allow 2-3 business days from purchase date to most domestic destinations.
Free shipping to CANADA for all orders of $2000 USD. For orders under $2000, customer is responsible for all shipping and custom charges.
Hello Nest LLC is not responsible for packages rejected by your country's Customs Department. A refund will be issued for any package returned to Hello Nest LLC. Shipping charges will not be refunded for any reason.
Please contact us for more details.
ALL returns and exchanges are subjected to the following policies
Hello Nest LLC will accept for exchange or return merchandise that does not completely satisfy you. Some restrictions apply.
ALL returns and exchanges must be accompanied by a valid proof of purchase. Hello Nest CANNOT process a return or exchange without the original proof of purchase NO EXCEPTIONS
Merchandise must be returned or exchanged within 30 days with a valid receipt, in original packaging and able to be resold.
Prior to shipping any order back, regardless of product condition, please contact our customer service department at 612-227-3769 or email@example.com for a return authorization. Returns shipped to our store without prior authorization will not be accepted and no credit will be issued. Once your return has been authorized, please send the merchandise and proof of purchase to our Return Department to receive a credit to original form of tender:
Attention: Customer Returns
8624 Ferguson Rd, Box 570622
Dallas, TX 75228
Need further assistance?
Our professional staff is ready to help you.
Please call Customer Service: 612-227-3769
Monday - Saturday 8 a.m. - 8 p.m. CST
Sunday from 9 a.m.-5 p.m.